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[Service Restored] Notice of Temporary Suspension of NHKSO WEB Ticket for Inbound Visitors

What's newOct 22, 2026

Update: The service resumed normal operation at 5:30 p.m. (JST) on October 23, 2026.

Thank you for your continued support of the NHK Symphony Orchestra, Tokyo.
NHKSO WEB Ticket for Inbound Visitors, which is operated and managed by PIA Corporation, is currently unavailable as a precautionary measure to ensure the security of the service.
According to PIA Corporation, a critical vulnerability has been identified in the software used by the website, and security alerts regarding this vulnerability have been issued worldwide. To protect customers’ information and ensure the security of the service, PIA Corporation has temporarily suspended access to the website as a precautionary measure.

Service Suspension Period
From 8:00 p.m. on Wednesday, October 21, 2026
The service is expected to resume on the evening of Friday, October 23, at the earliest. We will provide further updates as soon as more information becomes available.

Services Affected
During the suspension period, all functions of NHKSO WEB Ticket for Inbound Visitors will be unavailable, including:
・Acess to the website
・Ticket purchases
・Access to purchase history
Please note that no maintenance page will be displayed during the suspension period, and the website will be inaccessible.

We sincerely apologize for any inconvenience this may cause to customers wishing to purchase tickets for NHK Symphony Orchestra concerts.

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